PROPERTY CARE · COSTA DEL SOL

A well-cared
property.
A worry-free life.

Scheduled checks, secure key holding and local oversight — keeping your Costa del Sol property cared for while you’re away.

WHAT IS PROPERTY CARE?

Someone local.
Looking after home.

Property Care gives you a trusted local point of contact for the practical things that still matter when you are not at the property: scheduled checks, secure key holding, clear reporting and approved local coordination.

Simple distinction: the monthly plan pays for the agreed level of oversight. Professional cleaning, third-party contractor costs, materials and concierge extras are quoted separately unless a plan explicitly says otherwise.
THREE LEVELS OF LOCAL OVERSIGHT

Choose the rhythm
that fits your property.

Each higher plan replaces the inspection frequency of the plan below — the visits are never added together.

ESSENTIAL CARE

A reliable local eye.
Once every month.

€99/ month

Designed for second-home owners who want a dependable monthly check while they are away, without paying for a higher-touch coordination plan.

Inspection frequency: 1 scheduled property inspection per month in total.
Secure key holding
Security & visible access checks
Leak & humidity visual checks
Basic plumbing & utility visual checks
Property ventilation during the visit
Photo summary after the inspection
Owner update by email or WhatsApp
Additional coordination available as an extra service
MONTHLY OVERSIGHTEssential Care
0inspection / month total
01 · AccessDoors, windows and visible access points.
02 · WaterVisual leak and humidity warning signs.
03 · UtilitiesBasic visible plumbing and utility checks.
04 · ReportPhoto summary and owner update.
PLUS CARE · MOST POPULAR

More frequent checks.
More local coordination.

€169/ month

For owners who use the property more regularly or want PCG to take a more active role in coordinating practical issues around the home.

Inspection frequency: 2 scheduled property inspections per month in total. This replaces the Essential frequency; it does not mean 2 + 1.
All Essential inspection checks
2 scheduled inspections / month total
Detailed photo reporting
Maintenance coordination
Contractor access coordination when agreed
Email & WhatsApp owner updates
Priority owner support
Basic pre-arrival coordination
PREMIUM CARE

Maximum oversight.
Priority local support.

€299/ month

For owners who want the highest level of routine oversight and priority coordination, particularly when the property is vacant for longer periods or requires closer attention.

Inspection frequency: weekly scheduled inspections, up to 4 per month in total. This replaces the Plus frequency; visits do not accumulate.
All Plus inspection standards
Weekly scheduled inspections — up to 4 / month total
Photo & video reporting
Priority maintenance coordination
Pre-arrival property check
Priority urgent-issue coordination
Enhanced owner support
Priority contractor-access coordination when agreed
PRIORITY OVERSIGHTPremium Care
0up to 4 inspections / month total
01 · WeeklyScheduled oversight throughout the month.
02 · VisualPhoto & video reporting where useful.
03 · PriorityMaintenance and urgent-issue coordination.
04 · ArrivalPre-arrival property check included.
CLEAR COMPARISON

Know exactly
what you are paying for.

Inspection frequencies shown below are the total number of scheduled visits in each plan. Higher plans replace the frequency of the plan below; visits are not added together.

ESSENTIAL

Essential Care

Reliable basic supervision while you are away.

€99/ month
PREMIUM

Premium Care

Comprehensive local oversight and priority coordination.

€299/ month
Service Essential Plus Premium
Scheduled inspections1 / month total2 / month totalUp to 4 / month total
Secure key holdingIncludedIncludedIncluded
Security & visible access checksIncludedIncludedIncluded
Leak & humidity visual checksIncludedIncludedIncluded
Basic plumbing & utility visual checksIncludedIncludedIncluded
Property ventilation during visitIncludedIncludedIncluded
Visit reportingPhoto summaryDetailed photo reportPhoto & video report
Owner updatesEmail or WhatsAppEmail + WhatsAppEnhanced priority updates
Maintenance coordinationAvailable as extraIncludedPriority included
Contractor access coordinationAvailable as extraIncluded when agreedPriority when agreed
Pre-arrival supportAvailable as extraBasic coordinationPre-arrival property check
Urgent-issue coordinationAvailable as extraStandard coordinationPriority coordination
Owner supportStandardPriorityEnhanced priority
Professional cleaningSeparately quotedSeparately quotedSeparately quoted
Third-party contractor costs & materialsCharged separatelyCharged separatelyCharged separately

Important: Property Care is an oversight and coordination service. It does not include the cost of external trades, materials, professional cleaning, linen, consumables or concierge purchases unless expressly quoted and agreed.

CONCIERGE & EXTRA SERVICES

A little more,
whenever you need it.

Extra Services sit outside the monthly Care plan unless explicitly stated. Add them when needed, have them coordinated locally and keep the recurring plan simple.

Extras can be added to any Care plan. Availability, third-party charges and purchase costs depend on the request. Quoted separately
On request
01

Property extras

Additional local presence beyond the routine plan.

  • Additional property inspections
  • Contractor attendance / access
  • Urgent call-out coordination
  • Mail & parcel handling
  • Utility appointments
On request
02

Before you arrive

Practical preparation so the property feels ready when you walk in.

  • Pre-arrival preparation
  • Fridge / grocery stocking
  • Linen preparation
  • AC / temperature preparation
  • Terrace / outdoor preparation
Quoted separately
03

Cleaning & home

Book specialist home services around your Care plan.

  • Professional cleaning
  • Deep cleaning
  • Linen & laundry
  • Window cleaning
  • Upholstery / carpet cleaning
On request
04

Home maintenance

Local coordination for the practical work a property occasionally needs.

  • Pool contractor coordination
  • Garden contractor coordination
  • Repairs & trades coordination
  • Appliance appointments
  • Delivery / installation access
Concierge
05

Lifestyle concierge

Optional help with the small arrangements around your stay.

  • Airport-transfer arrangements
  • Car-hire coordination
  • Restaurant reservations
  • Flowers / welcome arrangements
  • Local services & bookings
Owner Portal
06

Add when needed

Designed to become simple add-on requests through your PCG owner experience.

  • Request an extra service
  • Approve scope / quote
  • Track coordination
  • See owner updates
  • Keep recurring Care separate
HOW PROPERTY CARE WORKS

Simple for you.
Coordinated locally.

The service can be detailed behind the scenes without making the owner experience complicated.

01

Choose the plan

Select the level of scheduled oversight that matches the property and how often you are away.

02

Onboard the property

Keys, access instructions, useful property information and agreed scope are recorded.

03

Scheduled visits

PCG completes the agreed checks according to the frequency in your plan.

04

Report & coordinate

You receive the relevant update and any agreed next steps are coordinated locally.

05

Add extras when needed

Cleaning, concierge and additional attendance stay optional and separately quoted.

FREQUENTLY ASKED QUESTIONS

Property Care,
explained simply.

Do Plus Care inspections include the Essential inspection as an extra visit?
No. Plus Care includes two scheduled inspections per month in total. The Plus frequency replaces the Essential frequency; the visits are not added together.
How many inspections are included with Premium Care?
Premium provides weekly scheduled inspections, up to four per month in total. It replaces the Plus frequency rather than adding to it.
Will I receive an update after a visit?
Yes. Reporting becomes more detailed as the plan level increases, from a photo summary through to photo and video reporting.
Are contractor invoices or repair materials included?
No. PCG can coordinate according to the selected plan and agreed authority, but third-party labour, contractor invoices, materials and purchases are charged separately.
Is professional cleaning included in Property Care?
No. Professional Cleaning is a separate PCG service and is quoted separately. It can be arranged alongside any Property Care plan.
Can I add concierge services without changing my monthly plan?
Yes. Concierge and other Extra Services are designed to be optional additions so the recurring Care plan remains clear and predictable.
Which areas do you cover?
Pineapple Costa Group focuses on the Costa del Sol, across the Málaga to Sotogrande corridor.
PROPERTY CARE · COSTA DEL SOL

Your home here.
Someone local looking after it.

Tell us about the property and how often you are away. We will help you identify the level of care that fits, then keep optional extras separate and transparent.

Talk to us →