Essential Care
Reliable basic supervision while you are away.
Scheduled checks, secure key holding and local oversight — keeping your Costa del Sol property cared for while you’re away.
Property Care gives you a trusted local point of contact for the practical things that still matter when you are not at the property: scheduled checks, secure key holding, clear reporting and approved local coordination.
Each higher plan replaces the inspection frequency of the plan below — the visits are never added together.
Designed for second-home owners who want a dependable monthly check while they are away, without paying for a higher-touch coordination plan.
For owners who use the property more regularly or want PCG to take a more active role in coordinating practical issues around the home.
For owners who want the highest level of routine oversight and priority coordination, particularly when the property is vacant for longer periods or requires closer attention.
Inspection frequencies shown below are the total number of scheduled visits in each plan. Higher plans replace the frequency of the plan below; visits are not added together.
Reliable basic supervision while you are away.
Closer support, more inspections and more coordination.
Comprehensive local oversight and priority coordination.
| Service | Essential | Plus | Premium |
|---|---|---|---|
| Scheduled inspections | 1 / month total | 2 / month total | Up to 4 / month total |
| Secure key holding | Included | Included | Included |
| Security & visible access checks | Included | Included | Included |
| Leak & humidity visual checks | Included | Included | Included |
| Basic plumbing & utility visual checks | Included | Included | Included |
| Property ventilation during visit | Included | Included | Included |
| Visit reporting | Photo summary | Detailed photo report | Photo & video report |
| Owner updates | Email or WhatsApp | Email + WhatsApp | Enhanced priority updates |
| Maintenance coordination | Available as extra | Included | Priority included |
| Contractor access coordination | Available as extra | Included when agreed | Priority when agreed |
| Pre-arrival support | Available as extra | Basic coordination | Pre-arrival property check |
| Urgent-issue coordination | Available as extra | Standard coordination | Priority coordination |
| Owner support | Standard | Priority | Enhanced priority |
| Professional cleaning | Separately quoted | Separately quoted | Separately quoted |
| Third-party contractor costs & materials | Charged separately | Charged separately | Charged separately |
Important: Property Care is an oversight and coordination service. It does not include the cost of external trades, materials, professional cleaning, linen, consumables or concierge purchases unless expressly quoted and agreed.
Extra Services sit outside the monthly Care plan unless explicitly stated. Add them when needed, have them coordinated locally and keep the recurring plan simple.
Additional local presence beyond the routine plan.
Practical preparation so the property feels ready when you walk in.
Book specialist home services around your Care plan.
Local coordination for the practical work a property occasionally needs.
Optional help with the small arrangements around your stay.
Designed to become simple add-on requests through your PCG owner experience.
The service can be detailed behind the scenes without making the owner experience complicated.
Select the level of scheduled oversight that matches the property and how often you are away.
Keys, access instructions, useful property information and agreed scope are recorded.
PCG completes the agreed checks according to the frequency in your plan.
You receive the relevant update and any agreed next steps are coordinated locally.
Cleaning, concierge and additional attendance stay optional and separately quoted.
Tell us about the property and how often you are away. We will help you identify the level of care that fits, then keep optional extras separate and transparent.