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PCG PARTNER NETWORK · COSTA DEL SOL

Good property relationships.
Stronger opportunities.

Join Pineapple Costa Group as a Referral Partner or Service Partner. Introduce property owners, or provide trusted local services — with clear agreements, digital tracking and a structured route from opportunity to payment.

Explore partner routes → Partner login →
WHY PARTNER WITH PCG

Two ways to partner.
One operating network.

PCG works with two distinct partner groups: Referral Partners who introduce property owners, and Service Partners who deliver approved cleaning, maintenance, repair, installation and specialist work.

The principle: the two relationships stay separate. Referral Partners introduce opportunities but do not represent or legally bind PCG. Service Partners perform assigned work as independent providers under their own service terms, compliance and payout rules.
THE PCG PARTNER NETWORK

Introduce or deliver.
PCG coordinates.

A structured network for property professionals who introduce owners and independent providers who deliver approved property services across the coast.

Referral PartnersIntroduce owners, track progress and earn referral fees when the agreed conditions are met.
Agency PartnersManage multiple internal introducers under one agency-level relationship and reporting view.
Service PartnersReceive approved jobs, update status, provide completion evidence and track payouts.
Clear boundariesEach partner type has its own agreement, responsibilities, eligibility rules and payment flow.
REFERRAL PARTNER NETWORK

Introduce owners.
PCG handles the rest.

Referral Partners do not become PCG sales representatives. They register a genuine owner introduction, PCG controls pricing and the commercial process, the owner contracts directly with PCG, and referral-fee eligibility follows the signed Partner Agreement.

INDEPENDENT REFERRAL PARTNER

For independent estate agents & property professionals.

For independent estate agents, property consultants, introducers and relocation professionals who may choose to introduce suitable owners from time to time. There is no minimum referral target, assigned sales territory or continuing obligation to promote PCG.

01
Introduce only when it makes senseEach referral is voluntary. There is no minimum volume, required prospecting activity or obligation to represent PCG.
02
Register the owner firstThe owner is linked to your partner profile before PCG begins the relevant commercial discussion.
03
PCG controls the commercial processPCG confirms service fit, pricing, proposal terms, acceptance, onboarding and the final client agreement.
04
The owner signs directly with PCGYou may facilitate the process, including in-person signing on a tablet, but you do not sign for or legally bind PCG.
05
Earn on successful introductionsReferral-fee eligibility follows the qualifying event and payment conditions stated in your PCG Partner Agreement.
Apply as a referral partner →
AGENCY REFERRAL PARTNER

For estate agencies, teams & property businesses.

For estate agencies and property businesses that want one structured referral relationship across multiple internal agents, branches or owner introductions — without giving those agents authority to contract on behalf of PCG.

01
Agency-level profileReferrals can sit under one agency relationship while each internal introducer remains separately identifiable.
02
Multi-agent trackingAgency management can see referral status and referral-fee eligibility without informal spreadsheets.
03
Agency referral scheduleReferral-fee rules and reporting can be agreed at agency level while each introduction remains separately attributable.
04
PCG contracts directly with the ownerAgency staff may present approved information and facilitate signing, but pricing, acceptance and contractual authority remain with PCG.
05
Voluntary and non-exclusiveNo branch or internal agent is required to meet a minimum referral target or continuously promote PCG unless separately agreed in writing.
Discuss an agency partnership →
HOW A REFERRAL BECOMES ELIGIBLE

Clear from the
first introduction.

Register the introduction before PCG is already speaking to the owner. From there, the owner relationship, agreement status and referral-fee eligibility can be tracked without turning the partner into a PCG sales representative.

01 · REGISTER

Register the owner referral.

Submit the owner through the agreed partner route with permission to make the introduction. The referral is linked to your partner or agency profile.

02 · VALIDATE

PCG confirms referral status.

A valid referral should be a genuine new commercial opportunity, not an existing PCG client or a duplicate active enquiry already in progress.

03 · CONSULT

PCG leads the commercial conversation.

PCG assesses the property, confirms service fit and controls pricing, scope, proposal terms and acceptance.

04 · AGREEMENT

The owner signs directly with PCG.

The partner may help the owner complete details or facilitate in-person electronic signing, but the agreement is between the property owner and Pineapple Costa Group and remains subject to PCG acceptance.

05 · ELIGIBLE

Referral-fee status becomes eligible.

Once the qualifying payment has cleared and any applicable cancellation or refund condition has passed, the referral can move to the commission-eligible stage.

06 · PAYOUT

Included in the partner statement.

Eligible referral fees are recorded according to the signed Partner Agreement and included in the partner’s normal payout cycle.

Referral conditions at a glance.

These principles keep ownership of the introduction clear and reduce disputes between partners, agencies and PCG.

Owner consent: the owner has agreed to be introduced to PCG.
New opportunity: the referral is not already an active PCG client or duplicate current enquiry.
Registered first: the referral is logged before PCG has begun the relevant commercial discussion.
Voluntary introduction: there is no minimum referral target, assigned sales territory or continuing promotion obligation.
PCG authority: pricing, acceptance, contract terms and service commitments remain under PCG control.
Direct client agreement: the owner contracts with PCG; the referring partner is not a contracting party and does not bind PCG.
Qualifying payment: the required owner payment must clear before the introduction becomes referral-fee eligible.
Written terms prevail: exact rates, eligibility periods and exceptions are those in the signed partner agreement.
RECIPROCAL VALUE

A partnership should
work both ways.

PCG gains trusted introductions to property owners. The partner gains a dependable local service network that can continue supporting the client after the property transaction or between visits to Spain.

VALUE FOR THE PARTNER

More useful to the owner.

  • Extend your service beyond the transaction. Give owners a credible next step for management, care and cleaning.
  • Keep the relationship. PCG does not replace the estate agent’s sales or advisory role.
  • Reduce after-sale friction. Practical property requests can move to a local operating team instead of staying with the agent.
  • Earn on successful introductions. Qualifying referrals can generate a referral fee under the agreed Partner Agreement.
  • See referral progress. The partner system is designed to reduce dependence on informal WhatsApp threads and spreadsheets.
VALUE FOR PCG

Better introductions. Better fit.

  • Trusted owner access. The introduction starts from an existing professional relationship.
  • Better context. Partners can help PCG understand the property, owner expectations and likely service requirement.
  • Long-term pipeline. Strong agent and agency relationships can create repeat owner introductions.
  • Local reputation. Good delivery strengthens both PCG and the professional who made the referral.
  • Shared standards. Clear partner rules protect the owner experience and reduce commercial ambiguity.
PCG PARTNER NETWORK

A programme that can
grow with the relationship.

The three levels serve different purposes: Referral Partner is the standard independent route, Gold is optional recognition for a strong history of qualified introductions, and Agency Partner is structured for businesses with teams or a larger referral pipeline. None of the levels creates a minimum future referral obligation.

REFERRAL PARTNER

Independent Referral Partner

The standard route for approved independent estate agents and property professionals who choose to introduce suitable owners to PCG.

  • Tracked referrals linked to your partner profile
  • Partner Portal access once approved
  • Referral-fee schedule confirmed in your agreement
  • Service material for owner conversations
  • PCG partner support for referral and onboarding questions
  • Optional Gold recognition based on past qualified introductions — not a future activity target
Apply as a partner →
PERFORMANCE TIER
GOLD PARTNER

Gold Partner

Optional recognition for independent referral partners with a strong history of qualified introductions. Gold does not require continuous promotion or a minimum future referral volume.

  • Everything in PCG Partner
  • Enhanced referral-fee schedule for future qualifying referrals
  • Priority partner communication and referral support
  • Co-branded marketing pack where appropriate
  • Optional account review for referral status, support and opportunities
  • Early access to selected partner campaigns or new services
See Gold criteria ↓
AGENCY PARTNER

Agency Partner

For estate agencies and commercial property businesses managing multiple introducers or a larger owner pipeline.

  • Agency-level commercial agreement
  • Multi-agent / branch referral tracking
  • Consolidated referral-fee reporting
  • Co-branded owner materials subject to approval
  • Dedicated commercial contact
  • Tailored volume discussion where the relationship supports it
Agency details ↓
HOW GOLD WORKS

Recognition for consistent
qualified business.

One possible route to Gold is five qualified owner conversions within a rolling 12-month period, with the partner account in good standing and referrals meeting PCG quality and compliance requirements. This is a recognition threshold, not a requirement to continuously promote PCG or maintain a minimum future referral volume.

Enhanced commercial scheduleA higher agreed commission structure for future qualifying referrals while Gold status is active.
Priority partner supportFaster commercial follow-up on active referrals and owner onboarding questions.
Co-branded assetsApproved marketing material that helps present PCG services alongside your own relationship with the owner.
Optional account reviewA structured look at referral status, service feedback and support whenever useful to the partner.
AGENCY REFERRAL PARTNERS

Built for teams.
Not just single referrals.

An agency referral relationship needs more than a referral link. PCG can structure the portal around multiple internal introducers and consolidated reporting while keeping referrals voluntary and keeping pricing, contracting and service obligations under PCG control.

01 · TEAM STRUCTURE

Multiple introducers

Identify the internal agent who made the referral while keeping the wider commercial relationship under the agency profile.

02 · REPORTING

Consolidated visibility

Give agency management a clearer overview of submitted, active, converted and referral-fee-eligible introductions.

03 · COMMERCIAL

Agency referral terms

Referral-fee rules and reporting can be agreed at agency level without giving staff authority to negotiate or bind PCG.

04 · MARKETING

Co-branded support

Approved service sheets, digital assets and owner-facing material can support agents during or after the property transaction.

05 · CONTRACTING

Owner contracts with PCG

Agents can prepare referral details and facilitate signing, while the client agreement and service obligations remain directly between the owner and PCG.

06 · RELATIONSHIP

Voluntary & non-exclusive

No agency, branch or internal agent is required to refer every client, meet a minimum target or continuously promote PCG unless separately agreed in writing.

SERVICE PARTNER NETWORK

Trusted local specialists.
One coordinated standard.

PCG also works with independent cleaners, trades and specialist contractors who can support properties across the Costa del Sol. Service Partners do not introduce clients for referral fees; they perform approved jobs under a separate Service Partner Agreement and payout structure.

CLEANING

Cleaners & cleaning teams

Holiday changeovers, deep cleaning, end-of-tenancy work, recurring cleaning and approved cleaning companies.

MAINTENANCE

Electricians, plumbers & handymen

Reactive repairs, diagnostics, small maintenance tasks and specialist attendance where the job falls within the provider’s qualifications.

INSTALLATION & WORKS

Installers, painters & builders

Approved installations, decoration, minor works, refurbishment support and project-based contractor services.

INTERIORS

Designers & property presentation

Interior design, furnishing, styling, sourcing and approved property-presentation services for owner projects.

OUTDOOR & SPECIALIST

Gardens, pools & specialist services

Garden maintenance, pool services, locksmiths and other approved specialists needed to keep a property operational.

OTHER PROVIDERS

Qualified local contractors

PCG can review other autónomos and companies where their services fit the property network and required compliance standards.

HOW SERVICE PARTNERS WORK

Apply. Verify. Deliver. Get paid.

Service Partners remain independent providers. PCG coordinates the assignment, agreed scope, status and payment workflow; the provider remains responsible for its own business, insurance, qualifications, tools, tax and professional compliance.

01ApplySubmit business details, service categories and operating area.
02VerifyPCG reviews identity, autónomo/company status, insurance and any relevant credentials.
03ActivateAgree rates, service rules, payout details and the Service Partner Agreement.
04Receive jobsApproved assignments appear with property, timing, scope and agreed job value.
05Complete & evidenceUpdate status and provide photos, notes or completion evidence where required.
06PayoutValidated earnings move into the provider’s normal PCG payout cycle.
Independent provider statusJoining the network does not create employment, guaranteed hours or a guaranteed volume of work.
Own complianceProviders remain responsible for their own tax, insurance, licences, qualifications and legal requirements for the services they offer.
Job-by-job scopeEach assignment has an agreed scope, timing and price or rate before work begins.
Property & client protectionConfidentiality, access instructions, key handling and property information must be treated according to PCG procedures.
No bypassing assigned PCG workWork or owner relationships introduced through a PCG assignment should not be diverted into an undisclosed private arrangement outside the agreed PCG terms.
Quality & evidencePCG may require completion photos, notes, issue reporting or corrective work where an assignment does not meet the agreed standard.
Apply as a cleaning partner → Apply as a service provider →
PARTNER PORTAL

Referrals and jobs.
One clear system.

The Partner Portal is designed to support both sides of the network. Referral Partners can register owners, follow agreement and referral-fee status; Service Partners can follow approved jobs, completion status, documents and payout progress.

Different permissions, one platform: Referral Partners can prepare owner information and facilitate signing, but contractual authority stays with PCG. Service Partners see only the operational information needed for their assigned work.
PCG PARTNER PORTALReferral & service overview
Referral · MarbellaProperty CareAgreement sent
Referral · EsteponaManagementFee eligible
Job · MijasDeep CleaningAssigned
Job · SotograndeElectricianPayout pending
Referrals + jobsRole-based portal view
Earnings statusTracked automatically
PARTNERSHIP CONDITIONS

Different partner roles.
Clear boundaries.

Referral Partners and Service Partners have different agreements and responsibilities. These are the core principles the wider PCG Partner Network is designed around.

01

Separate partner roles

Referral Partners introduce owners. Service Partners deliver assigned work. The roles use different agreements, permissions and payment rules.

02

No authority to bind PCG

No partner may negotiate or amend PCG contract terms, accept a client for PCG, sign for PCG or create contractual obligations for PCG without express written authority.

03

No guaranteed activity

Referral Partners have no minimum referral obligation. Service Partners are not guaranteed jobs, hours or a minimum volume of assignments.

04

Direct PCG client relationship

Owner service agreements and owner payments are made directly with PCG. Referral Partners may facilitate signing but do not become a contracting party.

05

Independent service providers

Service Partners remain responsible for their own business status, tax, insurance, qualifications, licences, tools and professional compliance.

06

Privacy & property access

Owner information, keys, access codes, property instructions and confidential data must be handled only for the authorised referral or assigned job.

07

Clear earning rules

Referral fees and Service Partner payouts become eligible only under the qualifying conditions stated in the relevant signed agreement or assignment.

08

Non-exclusive by default

Partner relationships are non-exclusive unless expressly agreed otherwise in writing. Exact eligibility, payout timing and exceptions follow the relevant signed agreement.

FREQUENTLY ASKED QUESTIONS

Partner Network,
explained clearly.

What are the two PCG Partner routes?
Referral Partners introduce suitable property owners to PCG. Service Partners perform approved cleaning, maintenance, repair, installation or specialist assignments. The two routes use different agreements and payment rules.
Who can become a Referral Partner?
Suitable estate agents, property consultants, introducers, relocation professionals and estate agencies can apply. Referrals are voluntary and there is no default minimum referral target or continuing promotion obligation.
Can a Referral Partner negotiate or sign a contract for PCG?
No. Pricing, acceptance, service commitments and contractual authority remain with PCG. A partner may help prepare owner information and facilitate electronic signing, but the owner signs the PCG agreement personally.
Can an owner sign in person on an agent’s tablet?
Yes. The intended Partner Portal flow can support in-person electronic signing on an approved device. The agent facilitates the process; they do not sign or accept the agreement on PCG’s behalf.
When does a referral become referral-fee eligible?
The precise trigger depends on the signed Partner Agreement. In general, the qualifying client agreement or service must be completed, the relevant owner payment must have cleared and any applicable cancellation or refund condition must have passed.
Can an agency track referrals from several agents?
Yes. Agency Partners can attribute each introduction to the relevant internal agent while keeping consolidated reporting and referral-fee visibility at agency level.
Who can become a Service Partner?
Independent cleaners, cleaning companies, electricians, plumbers, handymen, installers, painters, builders, interior designers, gardeners, pool specialists, locksmiths and other suitable autónomos or companies can be reviewed for the network.
Does becoming a Service Partner make me a PCG employee?
No. Service Partners remain independent providers responsible for their own business status, tax, insurance, qualifications, licences, tools and professional compliance.
Are Service Partners guaranteed jobs?
No. Approval to the network does not guarantee hours, assignments or a minimum volume of work. Jobs are offered according to service need, location, availability, suitability and agreed terms.
How are Service Partners paid?
Each approved assignment has an agreed scope and rate or job value. Once the required completion conditions are met and the assignment is validated, earnings move into the applicable PCG payout cycle.
Is the Partner Network exclusive?
Not by default. Any exclusivity or special commercial arrangement would need to be expressly agreed in writing.
Which areas does PCG cover?
Pineapple Costa Group focuses on the Costa del Sol, across the Málaga to Sotogrande corridor.
PCG PARTNER NETWORK · COSTA DEL SOL

Bring the opportunity.
Or bring the expertise.

Join as a Referral Partner, Agency Partner or Service Partner. PCG will place you in the correct onboarding route, agreement, portal permissions and payment structure before activation.

Become a referral partner → Join as a service partner → Partner login →