Tell us about the property.
Location, property type, how it is used and what you want help with give us the starting point.
HOW PINEAPPLE COSTA GROUP WORKS
Simple for you.
Coordinated locally.
PCG brings Property Management, Property Care and Professional Cleaning into one clear service structure. You choose what the property needs; we coordinate the agreed service around it.
Choose what you need. We coordinate the rest locally.
Tell us about your property →THE CORE PROCESS
Four steps that stay easy to understand.
The service may be sophisticated behind the scenes, but the owner's experience should remain clear.
Choose the right service.
Property Management, Property Care, Professional Cleaning or a suitable combination of services.
We coordinate locally.
Once the scope is agreed, visits, cleaning, access or property-related tasks are organised according to the service booked.
You stay informed.
Communication keeps you connected to what is happening without requiring you to manage every operational detail yourself.
THREE SERVICES. THREE DIFFERENT JOURNEYS.
The process adapts to what the property needs.
A holiday-rental management relationship is different from a one-off clean. PCG keeps each journey appropriate to the service.
From property review to active management.
For suitable rental properties, the first step is understanding the property, owner objectives and the operating requirements.
01Property discussion / assessment
02Management scope & commercial terms
03Onboarding and listing preparation
04Pricing, bookings & guest coordination
05Owner communication
Choose the level of ongoing oversight.
Property Care is built around scheduled visits, local availability and the amount of support the owner wants while away.
01Property and access details
02Choose Essential, Plus or Premium
03Agree key holding / access
04Scheduled inspections begin
05Owner updates and coordination
Quote first. Then schedule the clean.
Cleaning is designed to be the fastest path: tell us what the property needs, review the quote and arrange the job.
01Select cleaning type
02Add property details
03Choose extras
04Review quote
05Schedule / confirm
WHAT THE OWNER SHOULD EXPERIENCE
Less chasing. Less uncertainty. More clarity.
The operational work may involve several steps, but the customer experience should remain simple and transparent.
01
One clear starting point
You do not need to know which operational person handles each task before contacting PCG.
02
Defined scope
What is included, what is optional and what is charged separately should be understandable before the service begins.
03
Relevant updates
Communication should keep you informed without creating unnecessary noise or constant back-and-forth.
04
A local point of coordination
When agreed work needs to happen locally, PCG organises the service rather than leaving the owner to coordinate every step alone.
THE FASTEST ROUTE
Need cleaning only?
You do not need to go through the general property enquiry process. The Cleaning Quote Calculator is designed to take you directly from property details to a transparent quote path.
Get Cleaning Quote →
CLEANING FLOW
Quote → Schedule → Clean → Complete
01Choose cleaning type and property details
02Review your estimated quote, IVA and total
03Select preferred date / access information
04Professional clean carried out
HOW IT WORKS FAQ
Questions before you start?
No. If you are not sure which service fits your situation, tell us about the property and what you need help with.
Yes, where appropriate. The services can also be used independently. Professional Cleaning is charged separately unless a written proposal specifically states otherwise.
It depends on the service and property. Property Management and some Property Care arrangements may require a property review, while straightforward cleaning enquiries may begin through the quote process.
The relevant service page and written quote or proposal should define the service scope, including important exclusions and separately charged services.
For cleaning, use the Cleaning Quote Calculator. For Property Management, Property Care or mixed requirements, use the general property enquiry form.
PINEAPPLE COSTA GROUP
Property support,
without the unnecessary complexity.
Start with the property. We will help you identify the right next step.
Tell us about your property →